SHIPPING POLICY
- This website with the URL of www.homedoot.com (“Website/site”) is operated by Home Doot Technology Private Limited (“We/Our/Us”).
- We are committed to delivering the order placed by your within the given period and in accordance with this Delivery Policy (“Policy”)
- Currently, We do offer worldwide shipping on all our products and Services subjects to the provision of this policy.
- You are advised to read Our Terms and Conditions along with this policy.
- By using this website, you agree to be bound by the terms contained in this policy without modification. If you do not agree to terms contained in this policy, You are advised not to transact on this website.
- The following currency is used on this Website www.homedoot.com. Your payment provided may be charged in your local currency at the applicable rates.
- The default delivery partner under this website is…….
- All orders are subject to product availability. If an item is not in stock at the time you place your order, We will notify you and refund the total amount using original method of payment.
- We make all commercially reasonable endeavours to ensure that the products are delivered to you in a timely manner.
- Please read this policy before making a purchase, so that You understand your rights as well as what You can expect from Us.
- DEFINITIONS
- “Customer” means a person who buys any goods for consideration but does not include a person who purchases such goods with the purposes of reselling them.
- “Website”- means this website with the URL: www.homedoot.com
- The shipping rates are flexible depend on the product.
- Shipping charges are applied at the check –out window along with the total price of the goods.
- The aforementioned cost of shipping is applicable for delivery of the products under this website regardless of the value and delivery destination.
- SHIPPING UPDATES.
- Once your order ships, you will get notification with the details of the courier service provider and other relevant information through the following method…….
- We strive to process and dispatch your procedure at the earliest.
- It usually takes 5-6 day(s) to process and dispatch the products once the order is placed with us.
- We strive to process and dispatch your procedure at the earliest.
- Delivery time depends on the product ordered and the location of delivery. Approximate delivery is specified on the product details or will be shown at the check-out window.
- The delivery time is indicative and can vary due to external factors.
- BUY ONLINE –PICK UP IN –STORE
- We provide the option of placing the order online and picking up the order at the nearest store.
- It normally takes 48 hour(s) from the time of order to pack and set your order.
- At the counter you can show the confirmation message received to collect your goods.
- We will send a reminder email or sms if your item is still waiting to be pick up.
- We reserve the right to make changes or completely stop the in-store pick option without notifying the customers.
- Subject to availability, we provide instant local delivery service to certain areas.
- The local delivery service is usually done within 48 hour (s) from the time of order confirmation.
- Currently, the following areas are covered under our local deliver area.
- We reserve the right to change the local coverage area without any notice to the users and are advised to check this policy for any updates.
- If you want to change the shipping address, you need to inform us of the same within 24 hour (s) after placing the order. The request to change the shipping address can be made in the following manner.
- If the order has not been processed, We will try to change the address, if your order is processed, we will not be able to change the address.
- While We shall strive to ship all your ordered products together, this may not always be possible due to product characteristics, or availability.
- The cash on delivery option is available for certain categories of products.
- Partial refund will not be entertained.
- We endeavor to engage logistics partners, employees, agents with the highest standard and ethics, you agree and acknowledge that the actions indications of the delivery individuals are not in our control, and it is not possible for us to monitor and observe each delivery executive and we shall not be liable for any action or inaction from the part of logistic partners. Any disputes between you and logistics partners shall be settled between you and the logistics partner.
- Sometimes may not be eligible to deliver to all geographical locations. You will be notified of the restricted items at the check-out page or before that.
- WRONG OR INCOMLETE ADDRESS
- You shall ensure that all information that is submitted by you to us on the platform is true, complete, accurate and sufficient to identify the actual place of delivery.
- If You have entered the wrong shipping information or contact details, it might cause a delay or missed delivery and you will not be eligible for a reshipment or a refund on such transaction.
- Please note that we may from time to time change the terms of this policy and every time you wish to use this website, please check the policy to ensure You understand the terms and conditions that apply at that time.
- If you do not wish to accept the revised policy, you should not continue to use the services. If you continue to use the services after the date on which the changes, come into effect, your use of the Services indicates your agreement to be bound by the new policy.
We shall not be considered in breach of guarantee or terms of service and shall not be liable to the customer for any cessation, interruption, or delay in the performance of its obligations by reason beyond our control including natural disasters, pandemic, fire an act of God or public enemy, famine, plague, the action of the court or public authority, change in law, explosion, war, terrorism, armed, conflict, labour strike, Lockout, boycott, or similar event beyond our reasonable control. Whether foreseen or unforeseen.
14 CONTACT US
For any feedback, query, concern, you may please reach out to Us on the contact details below:
Customer Care: support@homedoot.com
